This Privacy Policy explains how Leong Yu Trading Pte. Ltd. ("we", "us") handles personal data in the WeJons app and on our website, wejons.com. We follow Singapore's Personal Data Protection Act 2012 (PDPA). We have written it for parents and guardians, in plain English.
Summary
- The WeJons app does not need an account. Your child's name, level and progress stay on your device and are never sent to our servers.
- The app has no ads, no chat and no social features.
- Our website has no forms, no analytics, no ads and no third-party tracking, and it does not set cookies when you visit.
- If you email us, we use your email address and message only to reply to you. We never sell them or share them for marketing, and we delete them when they are no longer needed. Our email is provided by Google Workspace, which we use only to send and receive support emails.
- You can delete all of your child's data at any time with "Reset all data" in the parents' area, or by deleting the app.
Who we are
WeJons is a maths learning app for Singapore Primary 3 to 6 pupils, for iOS and Android. It is made by Leong Yu Trading Pte. Ltd., a company registered in Singapore. The app is currently in beta and is not yet available on the App Store or Google Play.
This policy covers the WeJons app and the website wejons.com.
What we collect, and what we don't
In the app
The app does not need an account, and it does not send your child's information to us. The following is stored only on your device:
- your child's name (a nickname is fine) and school level;
- progress, stars, badges and the questions in the Mistakes box;
- app settings and the 4-digit parent PIN.
This information is not sent to our servers, and we cannot see it. The read-aloud voice in lessons is pre-recorded and built into the app, so playing it does not send any information about your child.
On our website
Our website has no forms and does not collect personal data from visitors. We do not use analytics tools, ads, third-party tracking, or third-party fonts or content delivery networks (CDNs).
The website does not set cookies when you visit. WordPress login cookies are used only when our administrators sign in to manage the site.
The website runs on a server in DigitalOcean's Singapore data centre. Like most servers, it may keep standard technical logs, such as IP addresses and the time of each request. We use these logs only to keep the website secure and working.
When you email us
If you write to us at support@wejons.com, we receive your email address and whatever you include in your message.
Why we use personal data
- Your emails: only to reply to you and deal with your question or request.
- Server logs: only to keep the website secure and to maintain it.
We do not use personal data for marketing, and we do not sell it.
Consent
When you email us, you agree that we may use your email address and message to reply to you and handle your request. We will not use them for anything else.
Your child's information in the app stays on your device, so we do not collect it. If we ever need to collect a new kind of personal data, we will update this policy first and ask for your consent where the PDPA requires it.
How we use and share data
We do not sell, rent or share your personal data with anyone for marketing. We use two service providers:
- DigitalOcean hosts our website on a server in Singapore, and the technical logs are stored there.
- Google Workspace (Google's business email service) handles our email at support@wejons.com. We use it only to send and receive support emails.
We may disclose personal data only if Singapore law requires us to.
How long we keep data
- Your emails: until your question has been dealt with and we no longer need them. Then we delete them.
- Server logs: only as long as needed for security and maintenance.
- App data on your device: until you use "Reset all data" in the parents' area or delete the app. We never hold a copy.
How we protect data
The safest data is data we never collect. Your child's information stays on your device, and the parents' area is protected by a 4-digit PIN that you choose. Keeping your device locked with a passcode also helps protect it.
For the small amount of personal data we do hold (your emails and our server logs), we make reasonable security arrangements to protect it from unauthorised access, use, disclosure or loss.
Transfers outside Singapore
Emails sent to support@wejons.com are handled by Google Workspace. This means your email address and the messages you send us may be stored on Google's servers outside Singapore.
We use only reputable service providers that are bound by contract to protect your data. In line with the Transfer Limitation Obligation of the PDPA, we make sure that personal data transferred outside Singapore receives a standard of protection at least comparable to that under the PDPA.
Our website itself, and its server logs, are hosted by DigitalOcean in Singapore.
Access and correction
You can ask to see the personal data we hold about you, or ask us to correct or delete it. Email support@wejons.com and we will respond as soon as reasonably possible.
We cannot see or change the information stored in the app on your device, because it never reaches us. You stay in control of it on your device.
Withdrawing consent
You can withdraw your consent at any time by emailing support@wejons.com. We will then stop using your personal data and delete it, unless the law requires us to keep it.
To remove your child's information from the app, use "Reset all data" in the parents' area, or delete the app. Either way, all app data on the device is deleted.
Children's privacy
WeJons is made for children, and we have designed it so that we do not collect any personal data from them. We do not send any of your child's information to our servers. Everything your child does in the app stays on your device.
Children should not email us themselves. If you have a question, please contact us as the parent or guardian. If we find that a child has sent us personal data, we will delete it.
If there is a data breach
If a data breach affects personal data that we hold, we will act quickly to contain it and assess it. Where the PDPA requires, we will notify the Personal Data Protection Commission and the people affected.
Because your child's information is stored only on your device, it is not held on our systems.
Changes to this policy
If we add accounts, cloud sync, payments or analytics in the future, we will update this policy before those features are released. Any payments would be handled by the Apple App Store or Google Play, and we would never see your card details.
When we change this policy, we will update the "Last updated" date at the top of this page. Please also read our Terms of Use.
Contact our Data Protection Officer
If you have any questions about this policy or your personal data, please contact our Data Protection Officer:
Leong Yu Trading Pte. Ltd., Singapore
Email: support@wejons.com
If you are not satisfied with our response, you can contact Singapore's Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.